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Study Guide for MT 3 Dates: Nov. 22-23    Posted: Nov 19, 2009 BUS 96. 1.Types of power managers have; 2.Delegating; 3.Planning & Organizing; 4.Leadership styles; 5.Optimal range of size for teams; 6.Characteristics of teams; 7.Self-inspection; 8.Behavioral dimensions of teams; 9.Norms; 10.Group think; 11.Styles of teams leaders; 12.Team roles; 13.Two forms of communication; 14.Types of communication; 15.Communication model (process); 16.Barriers to communication; 17.Communication channels; 18.Open door policy; 19."Richest" communication channel; 20.Grapevine; 21.Management by wandering around; 22.Physical distance for business in U.S.; 23.Control tools; 24.Control methods; 25.Benchmarking; 26.Employee involvement in setting standards; 27.Control charts; 28.Steps in the control cycle; 29.Budgets provide...; 30.Profitability ratio; 31.MRP; 32.Continuous improvement; 33.TQM; 34.Quality circles; 35.ISO 9000; 36.ISO 1400; 37.JIT; 38.PERT; 39.Analytical skills; 40.Decision making; 41.Managing inventory through a computer system; 42.Heart of the informa

Course Description
This course will cover the traditional functions of management; planning, organizing, controlling, and leading. These functions now spread across different levels of an organization, which means managers, teams and individual employees must all be involved in these various activities for a firm to succeed in increasingly competitive markets. The role that technology plays today in management will be addressed, along with the subject of management in a global economy.

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